Effective Date: July 10, 2025
At Arc Surveys, we are committed to protecting your privacy and safeguarding any personal information you provide through our website: https://edmonton.arcsurveys.ca. This Privacy Policy outlines how we collect, use, store, and protect your information.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our website or contact us:
- Personal Information: Such as your name, email address, phone number, or company name — only when you submit a contact form or reach out to us directly.
- Non-Personal Information: Such as browser type, IP address, pages visited, and time spent on the site. This information may be collected through cookies or analytics tools to help us improve the website.
We do not collect any sensitive personal information (such as financial or health data) through this website.
2. How We Use Your Information
We use the information you provide for the following purposes:
- To respond to your inquiries or service requests
- To improve the performance and content of our website
- To maintain records of communication for internal reference
- To comply with legal obligations
We do not sell, rent, or trade your personal information to any third parties.
3. Cookies and Analytics
Our website may use cookies or third-party analytics tools (such as Google Analytics) to collect non-personal information about your visit. These tools help us understand how users interact with the site so we can improve usability and content.
You can choose to disable cookies in your browser settings. Disabling cookies may affect the functionality of certain website features.
4. Data Storage and Protection
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those sites. We recommend reviewing their privacy policies before sharing any personal data with them.
6. Your Rights and Choices
You may contact us at any time to:
- Request access to the personal information we hold about you
- Ask for corrections to your personal information
- Withdraw consent to our use of your information
- Request that we delete your information (subject to applicable laws and obligations)
To make a request, please contact us at office@arcsurveys.ca.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with the updated effective date. Continued use of our site after changes means you accept the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
Arc Surveys
Email: office@arcsurveys.ca
Website: https://edmonton.arcsurveys.ca
Location: Edmonton, Alberta, Canada